What is financial wellbeing at work?
Employee financial wellbeing is how secure and in control your people feel about their money, today and in the future. A workplace financial wellbeing programme supports it with education, one-to-one coaching and personal financial plans, so employees can make better decisions, worry less and focus at work. Lifetime delivers all three as one employee benefit.
Financial wellbeing at work means employers helping staff feel more confident and in control of their money, through support offered as a workplace benefit.
It is not a pay rise or a loan. It is education, guidance and support that help people understand their finances, plan for their goals and deal with money worries before they reach crisis point. A good programme covers everyday money (budgeting, debt, saving) as well as the bigger life decisions (buying a home, starting a family, planning for retirement).
Why does employee financial wellbeing matter?
When your employees are stressed or worried about their financial situation, they may find it hard to concentrate or make important decisions in their job.
What are the benefits of financial wellbeing support?
Financial wellbeing support helps employees worry less about money and helps employers build a healthier, more focused and more loyal workforce.
For employees
- A clear picture of their finances and a plan for their goals
- Confidential support from a coach, without judgement
- Less money-related stress, which affects sleep, health and relationships
- Knowledge they keep, rather than a one-off quick fix
For employers
- A benefit employees value: 82% of people in our July 2024 survey of over 1,000 respondents said financial wellbeing support from their employer would make them feel more secure
- Support for focus and productivity, because money worries follow people to work
- A stronger employer brand for recruitment and retention
- Engagement reporting, so you can see how the benefit is being used
How we can help
Real solutions for real people
We offer a financial wellbeing benefit that addresses the real issues your employees face. Unlike other providers, we focus on support and education to help individuals make long-term improvements in their financial understanding and habits, rather than offering quick fixes.
What's included
Our employee benefit
Financial Plans
Our team works with your employees individually to understand their current financial situation, their goals, and the steps they need to take to achieve them. We deliver these insights in the form of a bespoke financial plan video. Whether your employees want to buy their first home, pay for a wedding, or retire early, we’ll work with them to show what their financial future could look like and how to get there.
The Learning Hub
As part of your partnership with Lifetime, you’ll get a branded and bespoke online learning hub, available on our mobile app or via a web browser. Here, your team will have access to educational videos, jargon-free articles, and user-friendly tools and resources to help them take control of their personal finances.
Engagement with Lifetime Coaches
Accessible from the Lifetime Hub or app, employees can schedule unlimited, confidential one-on-one sessions with their coach, who will provide tailored assistance to help them gain full control of their personal finances.
Live webinars, Workshops and Q&A Sessions
Our team of experts host informative live webinars and Q&A sessions, breaking down key financial topics into easy-to-understand language. This ensures that employees gain usable knowledge and insights, regardless of their starting point. Additionally, you can arrange customised virtual interactive workshops focusing on finance and wellbeing topics that interest your employees.
Tools and Resources
Our Hub and app feature a variety of tools and resources available for employees to use at their convenience, including planning calculators for mortgages, pensions, and budgeting, helping your employees take control of their financial futures.
Quick Implementation & Quality Engagement Support
With a low-maintenance and easy onboarding process, the Lifetime benefit can be implemented in as little as four weeks, accommodating to your schedule. You’ll work with our engagement team to ensure that the benefit meets your business needs. After onboarding, an engagement manager will work with you to track benefit usage and ensure your employees get the most out of our partnership.
Financial coaching and training for employees
Lifetime combines one-to-one financial coaching with group training sessions, so employees get both personal support and shared learning.
- One-to-one coaching. Employees book unlimited, confidential sessions with a Lifetime financial wellbeing coach through the app or the Hub. Coaches help them understand their position, set goals and build a plan. When someone needs regulated advice, for example on pensions or a mortgage, the coach can refer them to one of Lifetime’s FCA-regulated advisers.
- Financial wellbeing sessions and webinars. Live webinars and Q&A sessions break down topics such as budgeting, saving, pensions, mortgages and preparing for retirement in plain language.
- Workshops for your teams. Interactive virtual workshops can be tailored to your workforce, for example sessions for new starters, for people approaching retirement or for managers supporting their teams.
- Training for HR teams. Our free CPD-accredited Financial Wellbeing Course for HR helps HR professionals build the confidence to support financial wellbeing in the workplace.
In plain terms: employees know where they stand, know what to do next and know where to get help.
How do you choose a financial wellbeing provider?
Choose a provider that offers real people as well as digital tools, covers every life stage, and can show you how the benefit is being used. Five questions to ask:
- Is there one-to-one support from a person? Apps and articles help, but many people only act after a conversation.
- Is the provider regulated? Check the Financial Conduct Authority register. A regulated firm can refer employees on to advice when they need it. Lifetime is FCA regulated.
- Does it suit your whole workforce? Look for support for young starters, parents and people nearing retirement, not one generic course.
- How quickly can it launch, and who supports engagement? Lifetime can go live in as little as four weeks, with an engagement manager tracking usage.
- Is it education, or a sales channel? The focus should be on helping employees understand their money. Lifetime focuses on support and education rather than quick fixes.
Not sure yet?
How are employees feeling about money right now?
At Lifetime, we believe in the power of research and learning, which is why we regularly issue surveys to understand how people feel about their finances.
65% of people feel uncomfortable thinking about their personal finances and avoid talking about money*.
61% of people report experiencing sleepless nights and experience stress because of money worries*.
Nearly 60% of people believe they would benefit from a financial wellbeing benefit at their workplace*.
82% of people said that having financial wellbeing support from their employer would make them feel more secure*.
72% of employees say that financial wellbeing support would help them feel more positive about the future†.
90% of employees acknowledged that their financial situation could affect their mental health†.
* Results from a national survey conducted by Lifetime in July 2024, surveying over 1000 respondents.
† Results from Lifetime’s Spring Employee Wellbeing Survey, available for download.
Download your free report extract
Why financial wellbeing belongs at work
Money stress doesn’t clock out at 5pm. It shows up in sleep loss, missed social moments, strained relationships, and performance at work.
Our Money & Mindset 2025 report reveals a difficult truth: Thousands of employees across the UK are feeling anxious, ashamed, and overwhelmed by their finances.
Many told us they’d rather talk about their weight, politics, or sex life than open up about money.
But here’s the hopeful part: People want support. They’re eager to learn. And they see their workplace as the place to start.
This report isn’t just data, it’s a wake-up call. And a toolkit to help employers make a real difference.
Download your copy and discover what’s really going on with money and mindset in 2025
Frequently asked questions
What is included in an employee financial wellbeing programme?
Lifetime’s programme includes a bespoke financial plan video for each employee who wants one, unlimited one-to-one coaching, a branded learning hub and app, live webinars and workshops, and planning tools for budgeting, mortgages and pensions.
How much does a financial wellbeing benefit cost employers?
Cost depends on the size of your workforce and the support you choose. Book a demo and we will give you a clear quote.
How long does it take to set up?
The Lifetime benefit can be implemented in as little as four weeks, to suit your schedule. Our engagement team works with you on the launch, and an engagement manager tracks usage afterwards.
Is financial coaching the same as financial advice?
No. Coaching helps employees understand their finances, set goals and build good habits. Regulated financial advice gives a personal recommendation on a product such as a pension, mortgage or investment. Lifetime offers both: coaches for guidance and FCA-regulated advisers when advice is needed.
Is the support confidential?
Yes. One-to-one sessions with a Lifetime coach are confidential.
See how financial wellbeing support could work for your team. Book a demo and we will walk you through the programme.
Testimonials
See what people say about Lifetime
We’re proud to have helped thousands of people across the nation make their money work for them. But don’t just take our word for it. Read the inspiring stories and testimonials from individuals and businesses across the UK.