Financial Wellbeing Policy for Employees

I recently worked with Paul Lee at Lifetime, and I couldn't be happier with the experience. Paul took the time to review my workplace pensions in detail, offering clear, in-depth analysis that genuinely helped me understand my options. His service felt truly personalised, not generic or rushed. Paul is a friendly, approachable, and genuine nice guy. He's always available when needed, returns calls promptly, and arranges meetings at times that suit me - a level of service that's rare these days. He explored multiple retirement pension options with me, explaining the pros and cons in a way that made my decision far easier. I'm extremely happy with the advice and the confidence it's given me moving forward. Highly recommend Paul for anyone looking for professional, thorough, and personable financial guidance.

Paul Lee, my Lifetime financial advisor, has been an absolute star is guiding me through the process of setting up a drawdown pension prior to my retirement and arranging the monthly pension payments following my actual retirement this month. I have every confidence that Paul is working in my best interests but is always mindful of his responsibilities regarding ethical behaviour and the needs of his own employer. Well done Paul - I look forward to a long and fruitful working relationship with you.

We used Lifetime as a recommendation and couldn’t have been happier with the service. Scott Kershaw was our broker/adviser, who was prompt, reliable and very informative throughout our transaction. He found us the best deal, checked in with us regularly and made the whole process stress free. I would highly recommend him and we will definitely use him and Lifetime again

I transfered my pension savings to lifetime. The service was second to none. Charlie Parker listened to what I wanted from the investments and suggested a number of products which fit the bill perfectly. Charlie was great, very professional and friendly. The processes were very smooth and simple. Couldn't be more different from my previous finance and pension advisor. Highly recommended.

I felt that I should look into how to seek help in securing my financial position for my remaining years. I am 72. Lifetime have shown me the way to do this. They have given me the confidence to release part of my funds for them to reinvest with a view to keeping up with the rising cost of living. Kristain at Lifetime patiently guided me through the investment procedure and made sure I understood every step. I am looking forward to feeling more relaxed about my future now I have seen the projected figures drawn up by Lifetime’s experts and feel I am in safe hands.

We have just used lifetime for the 2nd time since buying our first home to remortgage and Scott was our adviser, we couldn’t recommend him enough! The whole process has been smooth and quick not to mention he got us a great deal, we will be returning to lifetime again once our fixed rate is finished, thanks again Scott!

We recently used Lifetime as our fixed rate mortgage deal had come to an end and we were looking to switch to a new lender. Our mortgage Advisor, Scott made the whole process an absolute breeze. Communication was fantastic and he was very flexible when arranging meetings. Everything ran smoothly and I cannot fault a thing. Thank you again!

Lifetime have offered great customer service and impartial advice to help my family and I plan for the next 5-10 years to meet our financial and life goals. Paul has been very personable and explained products to both my wife and I who have varying degrees of knowledge on the financial products and he has been able to explain clearly to us so we have a full appreciation of the full product set. I feel lifetime have our personal interests at heart and often ask us to keep more cash aside to enjoy life whilst still reaching our goals. Great customer service, both personal and professional and a joy to deal with.

Want to say a big thankyou to Curtis Parker at Lifetime. Initially wanted advice on pensions. Curtis took the time to go through all my finances and clearly explain my financial situation. Curtis presented facts, figures and charts. The charts he presented were brilliant and really helped me understand where I'm at. The advice and guidance he gave was really helpful, very clear and easy to understand. Curtis was very patient and understanding. I would highly recommend Lifetime.

I have had a very positive experience with Lifetime. Curtiss, Scott and Sam have been exceptional with the service and advice they have given me. I cannot praise them enough and look forward to an ongoing relationship with this organisation.