Financial wellbeing is becoming part of workplace wellbeing

Last updated: 19 October 2026

A UK employee financial wellbeing programme should include five things: financial education, one-to-one guidance or coaching, a clear route to regulated advice, practical tools, and a way to measure results. It should sit on fair pay, a written policy, manager training and regular communication, so people know what is on offer and feel safe using it.

Not because employers are expected to be financial experts, but because money worries don’t stay at home.

They show up in stress, distraction, lower confidence and employees who simply aren’t quite themselves.

More organisations want to support their people through financial pressure. The challenge is often knowing where to start, or how to approach conversations about money in the right way.

That’s where a clear policy can help.

What should a UK employee financial wellbeing programme include?

The CIPD, the professional body for HR, recommends that employers pay a fair wage, develop a financial wellbeing programme, communicate regularly, measure financial wellbeing and explain pay. A practical programme turns that into five parts.

  1. Financial education. Short, practical sessions and resources on budgeting, debt, saving, pensions and life events, so everyone has the basics.
  2. One-to-one guidance or coaching. A confidential space where employees can talk through their own situation with a qualified person.
  3. A clear route to regulated advice. Education and coaching help people understand their options. When someone needs a personal recommendation, for example on a pension or a mortgage, they need an FCA-regulated adviser. Make the route clear.
  4. Practical tools. An app or online hub that people can use privately, in their own time.
  5. Measurement. A short, anonymous survey of how secure and in control people feel about money, repeated over time, alongside take-up, absence and turnover.

Around those five parts, a good programme also has:

  • A written policy, so managers know how to respond and employees know what is on offer. Our template below is a starting point.
  • Manager training, so line managers can spot the signs and signpost, without giving advice.
  • Signposting to free help, including MoneyHelper for free, impartial guidance and StepChange or Citizens Advice for free debt advice.
  • Regular communication, at onboarding, pay reviews and key life moments, not only once a year.

Employees notice. In earlier CIPD research reported in its Good Work Index 2025 analysis, 59% of staff said it was important that their present employer has a policy to support their financial wellbeing, and 65% said it was important that a future employer does.

Lifetime’s workplace financial wellbeing programme brings these parts together: unlimited, confidential coaching, education, the Lifetime financial wellbeing app, and referral to FCA-regulated advisers for employees who need advice. Book a demo to see how it works.

This page is general information, not personal financial advice. Lifetime is authorised and regulated by the Financial Conduct Authority (FRN 225795).

Financial Wellbeing Policy

A practical starting point for your organisation

We’ve created a financial wellbeing policy you can download and adapt, giving you a clear and supportive framework to build from.

Inside, you’ll find:

  • Guidance on supporting employees experiencing financial stress
  • Advice for managers on approaching conversations around money
  • Suggested resources and support you can offer
  • Clear principles around confidentiality and fairness

It’s designed to help you take action with confidence, without needing to have all the answers.

Download your copy today

See what people say about Lifetime

We’re proud to have helped thousands of people across the nation make their money work for them. But don’t just take our word for it. Read the inspiring stories and testimonials from individuals and businesses across the UK.

I recently worked with Paul Lee at Lifetime, and I couldn't be happier with the experience. Paul took the time to review my workplace pensions in detail, offering clear, in-depth analysis that genuinely helped me understand my options. His service felt truly personalised, not generic or rushed. Paul is a friendly, approachable, and genuine nice guy. He's always available when needed, returns calls promptly, and arranges meetings at times that suit me - a level of service that's rare these days. He explored multiple retirement pension options with me, explaining the pros and cons in a way that made my decision far easier. I'm extremely happy with the advice and the confidence it's given me moving forward. Highly recommend Paul for anyone looking for professional, thorough, and personable financial guidance.

Mukesh Vadukul

Paul Lee, my Lifetime financial advisor, has been an absolute star is guiding me through the process of setting up a drawdown pension prior to my retirement and arranging the monthly pension payments following my actual retirement this month. I have every confidence that Paul is working in my best interests but is always mindful of his responsibilities regarding ethical behaviour and the needs of his own employer. Well done Paul - I look forward to a long and fruitful working relationship with you.

Steve Pollard

We used Lifetime as a recommendation and couldn’t have been happier with the service. Scott Kershaw was our broker/adviser, who was prompt, reliable and very informative throughout our transaction. He found us the best deal, checked in with us regularly and made the whole process stress free. I would highly recommend him and we will definitely use him and Lifetime again

Sam Pittam

Very good service indeed. I don't feel that I was pushed into a corner in any decision that I made. I felt that I was fully informed, aware of choices, I was told about Pro's and Cons of each option but that I was always in control. Great service.

Ian Haylett

I felt that I should look into how to seek help in securing my financial position for my remaining years. I am 72. Lifetime have shown me the way to do this. They have given me the confidence to release part of my funds for them to reinvest with a view to keeping up with the rising cost of living. Kristain at Lifetime patiently guided me through the investment procedure and made sure I understood every step. I am looking forward to feeling more relaxed about my future now I have seen the projected figures drawn up by Lifetime’s experts and feel I am in safe hands.

Ann Dearman

We have just used lifetime for the 2nd time since buying our first home to remortgage and Scott was our adviser, we couldn’t recommend him enough! The whole process has been smooth and quick not to mention he got us a great deal, we will be returning to lifetime again once our fixed rate is finished, thanks again Scott!

Olivia Cawthorn

We recently used Lifetime as our fixed rate mortgage deal had come to an end and we were looking to switch to a new lender. Our mortgage Advisor, Scott made the whole process an absolute breeze. Communication was fantastic and he was very flexible when arranging meetings. Everything ran smoothly and I cannot fault a thing. Thank you again!

Chelsea Lowther

Lifetime have offered great customer service and impartial advice to help my family and I plan for the next 5-10 years to meet our financial and life goals. Paul has been very personable and explained products to both my wife and I who have varying degrees of knowledge on the financial products and he has been able to explain clearly to us so we have a full appreciation of the full product set. I feel lifetime have our personal interests at heart and often ask us to keep more cash aside to enjoy life whilst still reaching our goals. Great customer service, both personal and professional and a joy to deal with.

Mark Hield

Highly recommend it! I have so far spoken to a few consultants to have an overview of my lifetime plan and get financial advice. Everyone has been extremely friendly and helpful. James Allen has been brilliant in gathering insights from our conversation and going through my Financial plan video. James Fisher has given me great financial advice making me realise how to get the most out of my money, helping me quickly change directions. I have spoken to other people in the company and can say that even though I was sceptical at first, I would definitely recommend their services.

Jessica Giannecchini

I have had a very positive experience with Lifetime. Scott and Sam have been exceptional with the service and advice they have given me. I cannot praise them enough and look forward to an ongoing relationship with this organisation.

Nick Timperley

lifetime logo
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.