Lifetime ladies – and dedicated Mortgage Advisers – Karen Lodge and Tracy Ward have received glowing testimonials this week..
The clients, clearly happy with the service provided by both advisers, were effusive in their praise
Asked ‘how did you find the process’, a client commented on their dealings with Karen (pictured below): “Well presented, easy to follow, detailed. We felt guided through it by Karen.”
And on the matter of what we do well, the client replied: “Karen was so friendly, yet also very professional. She explained everything so clearly. Nothing was too much trouble and it felt like she went the extra mile for us. We really appreciate and thank her for that. We will certainly use other Lifetime services and recommend her to others. Thank you!”
Meanwhile, there was also a top drawer testimonial for Karen’s colleague Tracy (pictured below).
Asked what Tracy did well, a client has come back with: “Tracy considered my needs, treated me with respect and helped me a great deal in areas where I would have had difficulty on my own.
“Tracy’s efforts are very much appreciated.”
So glad to be of service!
- If you, or someone you know, needs help with a mortgage then contact our specialist mortgage team on 01226 208600.