Lifetime Mortgage Adviser Scott Kershaw (pictured below) was thrilled this week to receive a glowing testimonial from a very happy couple.

The delighted clients wrote: “We found the entire process extremely easy due to your help.

“You and the service you provided was brilliant from start to finish. You made the entire process stress free, handling everything for us.

“We felt you went above and beyond your role. Not only were you available to speak to, whenever we had any queries, you also proactively liaised with all parties involved in our conveyancing, meaning we had a friendly and accessible single point of contact for all our needs. You made what is typically a stressful period hassle free.

“We felt completely supported in navigating the complex and confusing world of choosing and securing a mortgage because of you.

“We felt like you provided us with a personalised service, helping us find, choose and secure a mortgage product which best suited our circumstances. You explained everything in extremely simple and understandable terms, presenting us with a range of options and working through each to find the right one for us.

“What an extremely proficient and professional service. Thank you.”